ISB Online
Critical Thinking
Critical Thinking
This course will introduce you to canonical decision models and emphasise how, despite the availability and knowledge of data, our understanding of the world, intuition and, ultimately, judgment are significantly influenced by schemas or abstract representations of events and cognitive biases. Discover your biases and patterns of thinking and how you can become a “slower” thinker and better decision-maker.
Course Details
Duration - 3 weeks
Commitment - 4 - 6 hours per week
5 Modules +Assessments
Critical Thinking is a part of the Management Essentials Programme.
Faculty
Deepa Mani
Professor of Information Systems; Deputy Dean, Executive Education and Digital Learning, ISB
About Course
When employees experience you as a leader or manager, they experience you as someone with better judgment. This course will introduce you to canonical decision models and emphasise how, despite the availability and knowledge of data, our understanding of the world, intuition and, ultimately, judgment are significantly influenced by schemas or abstract representations of events and cognitive biases. When we become aware of these influences on our thought and intuition, we can avoid serious judgment errors that derail effective decision-making and, ultimately, our progress. We begin by reviewing the role of "intuition" in decision-making. Next, we uncover some of the biases that stem from such intuition-based approaches. Then, we discuss some effective interventions that can reduce the impact of these biases on decisions, both at the individual level and in group decision-making. The learnings from this course will help you analyse problems from multiple perspectives and arrive at prudent and well-thought-out decisions and judgments in all aspects of your life.
Decision-Making
Cognitive Structures
Heuristics
Other Cognitive Biases
Group Decision-Making
Note: Modules, objectives and other course content mentioned are indicative only, and may be dropped/modified/adapted at ISB’s discretion.
What You Gain
Achieving completion across all courses within this track awards you the prestigious Programme Certificate, symbolising your strategic mastery and professional growth.
Each course completion is acknowledged with a certificate, showcasing your expertise and dedication to advancing your functional acumen within the track.
Celebrate your progress and accomplishments with micro-certifications for timely module completion within each course, enhancing your professional portfolio.
Who Is This For?
In today’s evolving hybrid work environments, effective management across diverse locations and skill sets is crucial. The Critical Thinking course, integral to the Management Essentials track, is designed for professionals eager to:
- Enhance their understanding of stakeholder management, conflict resolution, and the cultivation of high-performance teams.
- Improve team efficacy on varied projects and make pivotal decisions that impact customer value propositions.
- Positively influence others, establish a professional identity, and advance in managerial or leadership roles.
- Refine communication skills, boost confidence, and develop negotiation abilities.
- Address the dynamics of employee motivation and lead agile teams to achieve customer satisfaction and drive business growth.
What Sets Us Apart ?
Integrative Thinking: Experience enhanced learning through our meticulously crafted Integrative Thinking Activities, designed to hone your problem-solving skills and broaden your strategic mindset. Engage in thought-provoking analyses and participate in collaborative discussions on the dynamic platform after each of your module-end quizzes. Benchmark your reflections against expert responses, culminating in comprehensive learning. Join expert-led virtual meetings where you connect with a community of like-minded learners, where enlightening discussions and exchange of insights will enable you to unlock your maximal learning potential.
MasterClasses: Hear industry and academic experts on the nuances of business, management and leadership in our MasterClasses carefully curated to complement the frameworks learnt as part of the courses. Interact with them as they share their lessons and experiences from their professional journeys. Get inspired and learn from the diverse and rich expertise they bring on one or more of the topics in the programme.
Campus Visit: Come together to strengthen your network and build lifelong connections with your cohort in person at the ISB campus. On successful completion of the track you will be invited for a half-day session, culminating in a valedictory on campus.
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